Receive more fares from every passenger
Fleetbit apps are built, tested, and tweaked to save passengers time, so more than 50% of passengers who use them to book a ride book second ride with the app within three weeks.
- see live location of nearby taxis on a map*
- select pickup location
- with GPS
- by typing address
- or selecting from nearby businesses
- track taxi's location and be notified upon taxi's arrival
- rate driver with star-rating and comments
- pay driver directly or pay automatically by credit card and receive e-receipt
*Customization options can fit companies with varying needs
Complement your app with online booking
Accept more online bookings with a simple, mobile-optimized web page. Fleetbit's fully automated immediate and pre-scheduled online booking pages save call takers' time, strengthen your brand, and bring more than 25% of customers back for a second online booking within 30 days.
Promote your app with a mobile website
Did you know up to 50% of you taxi site's visitors are using their mobile phones? Make it easy for mobile visitors to receive fare estimates, book rides, and download your app with a mobile optimized website.
Save time and money managing implementation
Busy taxi companies can't afford to let orders fall through the cracks so Fleetbit apps are pre-integrated with leading taxi dispatch software. The three step integration process (branding, customization, and testing) can be spread over as little as 2 weeks.
*Dispatch provider not listed? Email us — we have more integrations in the works!
Schedule a demo
Ready to learn more about Fleetbit apps? We're happy to schedule a twenty minute demo with you. We'll email you back within twenty-four hours to suggest a few times that work.
1. Log in
Make it easy for passengers book from you fast with user-accounts. Passengers create accounts with their name, email address, phone number, and password using your app or your website. The next time they use the app, they'll be logged in automatically, saving them time.
2. See available cars
Give passengers confidence that you have them covered by showing the live location of your available cars on a map. Passengers love watching the cars move and appreciate transparency into your coverage.
3. Select pickup location
Save passengers' time and ensure that all pickup addresses are accurate by giving passengers three ways to select their pickup location:
- Select from a list of businesses near their GPS location
- Type a specific address (map will move to show the passenger that address in relation to their GPS location)
- Zoom in and drag the target to their pickup location (address will be displayed in top bar and target will default to passenger's GPS location)
Reduce opportunity for error by letting passengers review and confirm trip details
5. Submit to dispatch
Save call-taker hours with 100% automated app rides. Fleetbit has expertise working with custom libraries, geocoding services, and dispatch software partners to ensure fleets can serve app rides without changing current procedures.
6. "Driver en route"
Attract more fares with the top feature passengers say they want from a taxi app— knowing when their taxi is estimated to arrive. Reduce no-shows by telling passengers that a driver is on the way.
7. "Driver arrived"
Save driver time, save call-taker time, and reduce no-shows by automatically telling passengers when their driver has arrived. Improve the passenger experience by making it easy for them to call dispatch with one click if they need assistance connecting with their driver. (Bottom right 'phone icon' initiates a call to dispatch).
8. Rating + fare display
Improve the passenger experience by displaying the meter fare at the end of the trip, or even letting the passenger pay automatically by credit card. Collect information on driver performance with five-star ratings (average driver ratings are not visible to passengers).
Receive more fares from every passenger by responding to app ride comments. Fleetbit admin dashboard makes it fast to email passengers back to inquire about their comments, and passengers become loyal when you express interest in their experience.