Ten years ago nobody would have imagined booking and paying for travel with a tap on their cell phone. Today it's a must. Half of smartphone users already use travel applications and mobile payment adoption is growing at 97% year-over-year.
Even traditionally slow-moving corporations are embracing the shift to mobile booking and payment for their employees to facilitate detailed and efficient expense reporting.
Keeping up with the Jones’ app is tough when the Jones’ are super-capitalized tech companies like Hailo, Uber, and TaxiMagic... Which is why it makes sense to have a technology partner. Fleetbit apps have already been proven to drive rides, with over 90% of passengers coming back to the app after using it once, and will continue to lead the industry.
Fleetbit gets that fleets don't just need apps; they need passengers using their apps. Which is why Fleetbit doesn't make a penny unless they attract fares. As a result, Fleetbit is a low risk solution with huge potential returns in new personal and corporate business, increased repeat business, and operational savings.
Setting up is also fast and easy because Fleetbit integrates with existing dispatch processes. After the initial integration, Fleetbit can launch prototypes for testing within a matter of days, increasing the likelihood of your launching the first and last taxi app your customers ever download, use, and repeat (and repeat).
Mobile booking and payment apps increase repeat business and tips, reduce no-shows and dispatch bottlenecks during peak periods, and attract more business from both individuals and corporate accounts. Additionally, passenger ratings of drivers help fleet operators keep drivers accountable and motivated, improving customer service.
Established fleets are in a fantastic position to leverage their existing brand, drivers, customers, and dispatch, to launch apps that lead the market. While options already exist for fleets to add their drivers to aggregating app networks, these apps disrupt the driver/fleet/passenger relationship, pollute the fleet's brand, and charge a 'referral fee' on business from existing customers.
Conversely, launching a dedicated app will strengthen the reputation and relationships your fleet has earned over time.